Frequently Asked Questions

Shipping is free for orders over €50. For orders under €50, standard shipping costs apply.

The delivery time for orders is 1-2 working days.

You have the right to withdraw from the agreement within a period of 30 days without giving reasons. During this period you can do with the product what is reasonably necessary to assess the product. It is allowed to remove the product from the packaging, unless the packaging contains a seal.

We accept all major payment methods, except PayPal.

We currently only ship to the Netherlands and Belgium.

Our customer service can be reached via WhatsApp +31854011146 or E-mail

Due to hygiene reasons, certain products, such as underwear and sex toys, cannot be returned unless they are unopened and in their original packaging. Please check the product information before placing an order.

Cleaning instructions vary by product. In general, we recommend using a mild soap and warm water before and after each use or using a special toy cleaner for sex toys. Then dry the product thoroughly. Check the product information for specific cleaning instructions.

If a hygiene product is defective upon arrival, please contact us immediately and send photos of the defective product if possible. We will resolve the situation as soon as possible.